“Our catalog lists everything you can't get”

Dear PC Cyber,

Please tell me why you have this huge catalog of items, but everything I try to order from you is not available and has to be back ordered.

While you're thinking up an implausible excuse, please tell me why you quote a delivery date and keep missing it.

And, not to overburden you or anything, but tell me why you never call me to tell me you're going to be late with delivery. Then, when I'm forced to nag you, you then sound like you've never even ordered the products. You promise to check with your suppliers and call me back, but, but, you never do.

Why do you behave this way? Don't you want my money? Is business so good you can afford to piss off your customers?

Regards,

Mr. Curmudgeon